
John Carrico, VP of Product Management at Epicor, shares his insights on how Epicor's Grow Data Platform is revolutionizing the way SMBs handle data for superior CX. This provides a deep dive into leveraging enterprise-level intelligence effectively within SMBs.

Loni Stark, Vice President at Adobe, joins Tiffani Bova to discuss the transformative potential of Agentic AI in elevating customer experiences, highlighting real-world success stories and Adobe's visionary approach.