Keith Kirkpatrick

Research Director

The Futurum Group

Keith is a Research Director contributing to customer experience advisory service.

Recent Videos

Fact or Fiction? Uncovering the Truth of Agentic AI & Legacy Transformation with Pega’s Don Schuerman - Six Five Virtual Webcast

Don Schuerman, CTO at Pega, joins Keith Kirkpatrick to share his insights on responsibly leveraging Agentic AI for impactful business transformation.

Liquid-Cooled SSD: Solidigm and NVIDIA’s Innovative Solutions – Six Five Media at NVIDIA GTC

Avi Shetty, Sr. Director at Solidigm, joins Keith Townsend to discuss the innovative liquid-cooled SSD solution developed in collaboration with NVIDIA, marking a significant advancement in high-performance computing.

Building Unified Intelligence for SMBs: The Foundation for CX with Epicor – Six Five Media Virtual Webcast

John Carrico, VP of Product Management at Epicor, shares his insights on how Epicor's Grow Data Platform is revolutionizing the way SMBs handle data for superior CX. This provides a deep dive into leveraging enterprise-level intelligence effectively within SMBs.