Nirankush “Kush” Panchbhai is an experienced product management executive currently serving as SVP of Product Management for Platform at ServiceNow. He oversees several areas including Core Platform, Mobile Platform, Data Platform, Workflow Automation, Analytics, Licensing and Subscription Management, and the ServiceNow Store. His vision is to create a modern, intelligent, and intuitive platform for all builders, pro-code to no-code developers.
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Six Five Summit Sessions
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Enterprise AI: From Strategic Vision to Real-World Impact
As AI adoption accelerates, enterprises are rethinking how to design, govern, and scale intelligent systems. In this spotlight session, ServiceNow explores the strategic and operational challenges of building agentic platforms, with a focus on aligning AI agent strategies to real-world complexity. The discussion highlights how organizations can move from experimentation to execution—balancing innovation with governance, and theory with customer impact. Drawing on insights from enterprise experiences, the session introduces the concept of an AI control tower as a strategic framework for orchestrating governance, ensuring trust, and driving value across the enterprise. The conversation also offers a forward-looking perspective on how AI can be responsibly scaled to meet the evolving needs of modern organizations.
Decode Summit Sessions
