Nestlé's SAP modernization consolidated its global platform — but exposed that technology upgrades alone do not resolve accountability gaps, integration overhead, or execution speed. In this Six Five Virtual Webcast with IBM, David Mullen, Head of Strategic IT Sourcing at Nestlé, details how the company rebuilt its operating model around a vertically integrated delivery structure, outcome-based commercial agreements, and a single prime integrator — redefining what enterprise IT sourcing looks like at 200-country scale