Accenture, Dynatrace, and ServiceNow have built a closed-loop IT operations architecture that detects, diagnoses, remediates, and closes incidents before the business is impacted, eliminating the reactive firefighting model that has defined enterprise IT for decades. Tom Bruss, Managing Director at Accenture, and Jay Snyder, SVP of Partners and Alliances at Dynatrace, break down how Davis AI, SmartScape, and ServiceNow workflows combine to shift IT from a cost center to a proactive operational foundation, and why process reinvention has to come before automation for any of it to produce lasting results.

IBM Concert Platform consolidates observability, optimization, protection, resilience, and operations into a single agentic-first architecture, replacing the siloed tooling and fragmented team structures that slow enterprise IT response. Jennifer Fitzgerald, Director of Product Management for IBM Observability, outlines how domain agents working together compress incident resolution from hours to minutes, how Concert Protect addresses the accelerating pace of vulnerability discovery, and why business continuity now requires treating health, performance, resilience, cost, and risk as a unified operational challenge.

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Rob Thomas, SVP and Chief Commercial Officer at IBM, joins Patrick Moorhead at IBM Think 2026 to examine the AI divide: what separates the companies driving measurable margin growth from those stalling in pilot mode. The conversation covers AI operating models, the on-premises gap and Sovereign Core, real-time data architecture via Confluent, and how IBM's WatsonX and Bob address the model orchestration economics most enterprises have not solved.

Patrick Moorhead and Daniel Newman dig into the week's biggest moves in enterprise AI: Anthropic and OpenAI launching PE-backed enterprise JVs on the same day, Anthropic filling its compute gap with SpaceX's Colossus, Cerebris filing for a $3.5 billion IPO, NVIDIA going deep on co-packaged optics with Corning, and a full IBM Think and ServiceNow recap. Plus, for The Flip, hosts debate whether Anthropic, at $1.2 trillion, is the most important company in enterprise tech.

Kareem Yusuf Ph.D, SVP, Ecosystem, Strategic Partners & Initiatives at IBM, joins Tiffani Bova at IBM Think in Boston to discuss how AI maturity is reshaping partner ecosystems, how IBM is deploying AI inside its own channel operations, and what it actually took to build Kareem.ai, an internal channel health analytics tool now in active pilot.

Retail SMBs are under pressure to deliver seamless customer experiences while managing tighter margins and limited resources. AI offers a path forward, but only when applied to specific operational challenges.

This conversation explores how targeted AI use cases, integrated security, and ecosystem partnerships are reshaping how SMB retailers compete and scale.

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This week: four hyperscalers reported earnings on the same day, NVIDIA briefly crossed $5 trillion in market cap, OpenAI broke Azure exclusivity, and Google put $40 billion into Anthropic. Patrick Moorhead and Daniel Newman call it the most consequential week in AI infrastructure history and suggest the bull thesis just got its vote of confidence.

Jason Andersen and Mike Leone, Moor Insights & Strategy, and Brad Shimmin, Futurum, deliver their analyst recap of Google Cloud Next 2026, covering the shift to agentic enterprise workflows, Google's TPU-8 infrastructure strategy, the data platform's evolution into an agent runtime, Agent Gateway and Wiz security governance, and Google Cloud's competitive positioning relative to AWS and Microsoft heading into the second half of 2026.

Ryan Shrout and Russ Fellows speak with Vincent Sheu of HPE about what edge AI infrastructure actually requires in production environments. The conversation focuses on the HPE ProLiant DL145 Gen11, predictable inference performance, and why thermal behavior, acoustics, and remote operations matter as much as raw compute.