
The gap between AI strategy and AI execution is where competitive advantage is won or lost. In this Six Five On The Road conversation at Dell Technologies World 2026, Michael Dell, CEO of Dell Technologies, joins Patrick Moorhead and Daniel Newman to examine what separates organizations that successfully operationalize AI from those stuck in the pilot phase, how leaders should balance urgency with discipline, and what infrastructure decisions will define enterprise competitive position over the next 12 to 24 months.

Incremental automation has reached the limits of what it can deliver for enterprise service organizations. In this Six Five On The Road conversation at Zendesk Relate 2026, Zendesk CEO Tom Eggemeier joins Keith Kirkpatrick and Melody Brue to examine the shift toward autonomous service operations, why specialized AI agents are replacing generalist automation, how resolution-based pricing is rewriting the economics of the service platform market, and what enterprises must do now to prepare for an increasingly agentic CX environment.

Dennis Woodside, CEO of Freshworks, joins Daniel Newman to discuss how AI is moving beyond experimentation and into real enterprise outcomes, reshaping service management, pricing models, and competitive dynamics.

Div Garg, Founder & CEO of AGI, joins Nick Patience at MWC 2026 to discuss the rise of the AI-native phone, the shift from assistants to agents, and how on-device AI will reshape trust, privacy, and mobile business models.
Patrick Moorhead and Daniel Newman break down the week’s biggest AI signals, from $650B in hyperscaler CapEx and Anthropic’s breakout momentum to the SaaS repricing debate and a Flip segment on how fast AI can realistically disrupt white-collar work.

AI ambition is everywhere. Enterprise impact is not. From Davos, this session with Sridhar Ramaswamy, Patrick Moorhead, and Daniel Newman examines why data foundations, governance, and execution discipline now determine which organizations can turn AI into real business outcomes.

Antonio Neri, President and CEO of HPE, joins Patrick Moorhead and Daniel Newman from Davos to discuss why enterprise AI is moving beyond centralized clouds, how sovereignty and competitiveness can work together, and what leaders must do to build resilient, distributed AI strategies.

From Davos, Check Point CEO Nadav Zafrir joins Daniel Newman to discuss why cybersecurity has become a foundational requirement for AI transformation, and how prevention-first strategies and AI-powered defense are essential as agents move into real-world systems.